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Virtual Event: A case study from the English National Health Service on Implementing an OD Practitioner Development Program

  • 19 Jun 2019
  • 12:00 PM - 1:30 PM
  • Virtual Event (Webinar)
  • 34


  • Registrations through June 12, 2019
  • Registrations from June 13, 2019 to June 18, 2019
  • TODN Members can register at any time before the deadline: 1 day before this virtual event

Registration is closed

Date: Wednesday, June 19, 2019
Fee: Guests $25 (CAD) Early Bird through June 12, $35 thereafter (CAD)

Note: Registration will be closed on June 18th to ensure all participants can be provided with the link to this virtual session. 

Location: Virtual (Dial-in instructions for joining the webinar will be sent to registered participants closer to the event date)

DescriptionA case study from the English National Health Service on Implementing an OD Practitioner Development Program

Event Itinerary:

  • 12:00 - Introductions and announcements
  • 12:05 - Primary event
  • 1:20 - Event wrap-up and other business
  • 1:30 - Event concludes

Primary event: A case study from the English National Health Service on Implementing an OD Practitioner Development Program

How do you assure the work of OD practitioners in an organization which has 1.3 million employees?

The English National Health Service was established in 1948 and provides care free at the point of delivery for all. It is undergoing large scale change, as are many other country based health care systems. The skills of OD practitioners are in high demand and our numerous CEOs want an assurance mechanism to enable them to be confident that those who are doing the work are capable and competent. Many of our practitioners do not have formal OD academically accredited qualifications, but are hugely experienced. Several years ago, the NHS set up a national programme to support the development of its OD practitioners. 

In this webinar, we will:

  • Explore the governance tension of assuring the practice of internal OD practitioners, in a devolved social health care system.
  • Share with you our action research and our process of putting the practitioner at the centre of a robust process of professional development and practice assurance.
  • Explore the role of a supportive and robust validation process.
  • Share our findings of what OD practitioners who are working above the level of a single organization (at the level of the system) have reported about their development needs.

Presenter Bios:

Dr. Maxine Craig is an English freelance OD leader, a former nurse and a Visiting Professor of Leadership and Management. She is fascinated by people and structures and the impact they have upon each other – working with groups, teams and communities across a range of sectors to support improvement in performance and personal thriving. Her current focus is building OD capacity and capability, undertaking interesting OD projects and contributing to local communities.

Maxine has twice been awarded Top 50 Innovator status (Health Service Journal) for her work across England over a 15-year period in team development. She is also a Board Member of the European Organisation Development Network.

Karen Dumain is the National OD Lead with the NHS Leadership Academy. She is an experienced OD practitioner leading national projects to develop OD capability and change across the UK NHS healthcare system. She works across regional leadership academies and co-leads the national Do OD network.  Karen has an MA in Leadership & Organisation of Public Services, is a chartered fellow of the Chartered Institute of Personnel and Development and holds an NTL OD certificate.  The golden thread in her work is the passion to inspire and enable people, organizations and systems to be the best they can be. She is a writer and researcher –committed to evolve the theory and practice of OD.

Note: Please advise us of any dietary restrictions or disability-related accommodations required at least 7 days prior to the event at:

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